Terms of service

1. The service and who uses it

Perukar is online software for beauty salons (bookings, clients, cash desk, stock, payroll, reports, messages). These terms apply between Perukar and the salon (a sole proprietor or a legal entity) that uses the software, and extend to every employee the salon gives access to.

By starting to use Perukar, the salon accepts these terms and the Privacy policy.

2. Accounts

• The salon creates its employees' accounts; every employee gets their own sign-in, shared logins are not allowed.
• The salon is responsible for whom it gives access and with what permissions, and closes access for employees who leave in good time.
• Every user keeps their passkeys and password safe and tells us if they suspect unauthorised sign-in.

3. The salon's duties as controller

• Have a lawful basis for processing its clients' and employees' data and inform them about it.
• Send marketing messages only to clients who agreed to them; the software keeps the consent for each channel.
• Meet its own fiscal and tax obligations: Perukar passes receipts to the software cash register, but the salon is responsible for its accounting and reporting.
• Not enter data the salon's work does not need.

4. Processing personal data on the salon's behalf

For the data of the salon's clients and employees Perukar is the processor and the salon is the controller. Perukar undertakes to:

• process the data only to provide the service and on the salon's documented instructions (its settings and actions in the software, and written requests);
• keep it confidential: only persons bound to confidentiality access the data, and only when needed (support at the salon's request, fixing failures, security);
• apply the security measures described in the Privacy policy (a separate database per salon; encrypted connections, secrets and backups; a sign-in log);
• engage only the sub-processors named in the Privacy policy (hosting, TurboSMS, Telegram and Viber, Zoho Mail, Checkbox, Google, backup storage), bind them to the same obligations, and tell the salon about new ones in advance — the salon may object;
• help the salon answer data subjects' requests (access, correction, erasure, export);
• after the contract ends, return the salon's data at its request and delete it within 30 days; copies in backups disappear within their retention period (up to 8 weeks);
• notify the salon of a breach of its data without undue delay once we become aware of it, describing what happened and what was done;
• give the salon the information it needs to verify that these obligations are met.

5. Acceptable use

• Do not use Perukar for spam or messages without the recipients' consent.
• Do not try to access others' data, bypass limits or overload the service.
• Do not enter unlawful content or data the salon has no right to process.

6. Fees

Fees and payment terms are agreed with each salon individually. Third-party services (SMS, the software cash register, etc.) are paid by the salon directly to their providers at their rates.

7. Availability

We do our best to keep Perukar running without interruption, monitor it and back it up daily, but we do not guarantee any particular uptime. We announce planned maintenance in advance when the salon would notice it.

8. The salon's data

All data the salon enters into Perukar belongs to the salon. On request we hand over a copy in a machine-readable format. We use the salon's data for nothing but providing the service to it.

9. Suspension and termination

• The salon may stop using the service at any time by writing to us.
• We may suspend access for a breach of these terms, non-payment or a security threat, warning the salon when possible.
• After termination the salon's data is returned at its request and deleted as described in "Processing personal data on the salon's behalf".

10. Limitation of liability

The service is provided "as is". To the extent the law allows, Perukar is not liable for lost profits or indirect damages, and its total liability is limited to the amount the salon paid in the last 12 months. These limits do not apply to intent or gross negligence.

11. Governing law and disputes

These terms are governed by the law of Ukraine. Disputes are settled by negotiation and, failing agreement, by the courts of the city of Kyiv.

12. Changes to the terms

We notify salons of material changes at least 30 days in advance. Continuing to use the service after the changes take effect means accepting them.

13. Contact

Questions about these terms: admin@perukar.org. How we process data: the Privacy policy.